Contact us
By email
Section titled “By email”The fastest way to reach us is by email:
We typically respond within 24 to 48 hours on business days.
From the iOS app
Section titled “From the iOS app”You can also contact us directly from the app:
- Open Settings.
- Tap Send feedback.
- A pre-filled email opens with your device information (useful for diagnosis).
From the website
Section titled “From the website”Use the contact form on the PhotoReport website.
Helpful information to include
Section titled “Helpful information to include”To help us resolve your issue faster, please include:
- Your PhotoReport email address.
- Your device model (iPhone 15, iPad Air, etc.).
- The app version (visible in Settings > About).
- A description of the issue with steps to reproduce.
- Screenshots if possible.